FAQ
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| What is LIHEAP? |
The Low-Income Home Energy Assistance Program (LIHEAP) is a federally funded block grant administered by the Iowa Department of Human Rights/Division of Community Action Agencies. It is designed to help eligible low-income Iowa households in the payment of a portion of their non-business residential heating costs for the winter heating season. The state contracts with community action agencies throughout the state for local program delivery.
The LIHEAP payment is made directly to energy suppliers for households who heat with natural gas, electricity, liquid propane, fuel oil, wood, and coal.
Five-percent of program funds are allocated under the Energy Crisis Intervention Program (ECIP). These funds can be used for emergency fuel delivery, emergency service reconnection, repair or replacement of furnace/heating system, temporary shelter, and purchase of blankets and/or heaters, fans and air conditioners.
Up to five percent of program funds may be allocated to conduct assessment and resolution activities. Such activities include: budget counseling, energy education, outside referrals, arranging deferred or budget payment plans, staying a disconnect or negotiating payments or reconnections on the behalf of clients. Other activities include improving accessibility to the program to potential clients, making home visits, traveling to alternate intake sights and providing publicity concerning availability of Energy Assistance.
Fifteen percent of program funds are transferred to the Weatherization Assistance Program.
Last year, 82,431 households (201,350 individuals) received benefits from LIHEAP. The average assistance award was approximately $314.
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