Apply for Crisis Utility & Water Assistance

How to Apply

Those needing help with disconnection notices, reconnections, past due bills for utility and water, or help with LP/Deliverable fuel customers with 30% or less fuel in their tank, can apply online below. The following documents will be required when submitting an application:

  • IDENTIFICATION: Social Security cards for everyone in the household or valid Iowa driver's license
  • WATER BILL: Current water bill (if up for disconnection)
  • UTILITY AUTHORIZATION RELEASE: Only if utilities are not under your name​​​​​​​
  • HEATING/ELECTRIC BILL: Your most current heat and electric bill​​​​​​​
  • INCOME PROOF: Wages, salary, Social Security, SSI, or past year Federal tax form

Online Applications


Paper Applications

Please download or pick up a paper application at any of the office locations listed below. Return your completed paper application to the nearest Energy Assistance Office (see below). Due to COVID-19, we are unable to meet clients in person. Drop-off boxes will be placed outside each site for application submissions. Applications can also be mailed to HACAP Energy Assistance at PO Box 490, Hiawatha, IA 52233 or by email to

Linn County
(Urban Office) 1328 2nd Ave, SE Cedar Rapids, IA | 319-366-7632
(Inn Circle) 5560 6th St. SW Cedar Rapids, IA | 319-739-0100
Johnson County
367 Southgate Ave, Iowa City, IA | 319-337-5765
Dubuque County
220 West 7th St., Dubuque, IA | 563-556-5130
Washington County
2175 Lexington Blvd Bldg 1, Washington, IA | 319-653-7275
Benton County
202 E 4th Street, Vinton, IA | 319-472-4761
Jones County
105 Broadway Place Suite 17, Anamosa, IA | 319-462-4343
Jackson County
904 E Quarry Street, Maquoketa, IA | 563-652-5197
Delaware County 
721 S 5th St., Manchester, IA 52057 | 563-927-4629
Iowa County
No location available. Please call 319-366-7631, ext. 1502

LIHEAP (Energy Assistance)

The current season for Energy Assistance ended on April 30th. Elderly and disabled individuals will be able to apply again October 1, 2022 and everyone else November 1, 2022.


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