LIHEAP
Beginning November 1st, the LIHEAP program opens up to anyone to apply and runs through April 30th. LIHEAP approved households are protected under the moratorium from November 1 to April 1 and cannot be disconnected. Household members who have a disconnect notice on or after November 1st and have completed a LIHEAP application, can notify their heating or electric vendor that they have applied. This will give them 30 days that they cannot be disconnected while we process their application. Do I qualify for LIHEAP?
Applications are now closed for the season and will open back up for elderly and disabled people on October 1, 2025 and everyone else on November 1, 2025.
Crisis Utility Assistance
If you have a disconnect notice, or have missed a pay arrangement for April 1, 2025 or after, you can schedule an appointment below. If you have already been approved for LIHEAP this season, you do not need to fill out a new application. Those who have not been approved will need to fill out the application below online or by downloading and printing one here.
REQUIRED DOCUMENTS
Ensuring you have all the necessary paperwork will streamline your application process. We hope this list addresses the common questions about what to bring. If your income situation is unique or if you have further inquiries after reviewing the list, please reach out to your local energy office listed below.
1. Proof of Social Security Numbers for all household members
2. Most Recent Heating Bill
3. Most Recent Electric Bill
4. Proof of Income for All Household Members
Energy Office Locations
Find an energy office near you. If you need assistance in completing an application, contact your local HACAP site below. Questions can also be emailed to energy@hacap.org.
Linn County
Urban Office
1328 2nd Ave, SE, Cedar Rapids, IA
Phone: (319) 366-7632
Inn Circle Office
5560 6th St. SW Cedar Rapids, IA
Phone: (319) 739-0100
Jackson County
Jackson County Outreach Office
904 E Quarry Street, Maquoketa, IA
Phone: (563) 652-5197
Iowa County
No location available. Please call (319) 393-7811, ext. 1407
Johnson County
Waterfront Office
367 Southgate Ave, Iowa City, IA
Phone: (319) 337-5765
Jones County
Jones County Outreach Office
105 Broadway Place Suite 17, Anamosa, IA
Phone: (319) 462-4343
Delaware County
Delaware County Office
721 S 5th St., Manchester, IA 52057
Phone: (563) 927-4629
Benton County
North Benton Office
202 E 4th Street, Vinton, IA
Phone: (319) 472-4761
Washington County
Old Main Office
2175 Lexington Blvd Bldg 1, Washington, IA
Phone: (319) 653-7275
Dubuque County
Dubuque Outreach Office
220 West 7th St., Dubuque, IA
Phone: (563) 556-5130
