LIHEAP
LIHEAP approved households are protected under the moratorium from November 1 to April 1 and cannot be disconnected. Household members who have a disconnect notice on or after November 1st and have completed a LIHEAP application, can notify their heating or electric vendor that they have applied. This will give them 30 days that they cannot be disconnected while we process their application. Do I qualify for LIHEAP?
If you have a household member that is 60 or over, and/or disabled, you can apply beginning October 1, 2025.
Our online application is temporarily unavailable due to technical issues. We’ll have it back up as soon as the problem is resolved.
Crisis Utility Assistance
If your gas or electricity has been shut off, or if your LP/deliverable fuel supply is at 30% or less, or your furnace is not producing heat, you can fill out the application above for assistance. If you’ve received a disconnect notice, contact your utility company to set up a payment plan. If they require additional funds for the plan, you can complete the application above for assistance.
Our online application is temporarily unavailable due to technical issues. We’ll have it back up as soon as the problem is resolved.
REQUIRED DOCUMENTS
Ensuring you have all the necessary paperwork will streamline your application process. We hope this list addresses the common questions about what to bring. If your income situation is unique or if you have further inquiries after reviewing the list, please reach out to your local energy office listed below.
1. Proof of Social Security Numbers for all household members
2. Most Recent Heating Bill
3. Most Recent Electric Bill
4. Proof of Income for All Household Members
Energy Office Locations
Find an energy office near you. If you need assistance in completing an application, contact your local HACAP site below. Questions can also be emailed to energy@hacap.org.
Linn County
Urban Office
1328 2nd Ave, SE, Cedar Rapids, IA
Phone: (319) 366-7632
Inn Circle Office
5560 6th St. SW Cedar Rapids, IA
Phone: (319) 739-0100
Jackson County
Jackson County Outreach Office
904 E Quarry Street, Maquoketa, IA
Phone: (563) 652-5197
Iowa County
No location available.
Please call (319) 550-3528
Johnson County
Waterfront Office
367 Southgate Ave, Iowa City, IA
Phone: (319) 337-5765
Jones County
Jones County Outreach Office
105 Broadway Place Suite 17, Anamosa, IA
Phone: (319) 462-4343
Delaware County
Delaware County Office
721 S 5th St., Manchester, IA 52057
Phone: (563) 927-4629
Benton County
North Benton Office
202 E 4th Street, Vinton, IA
Phone: (319) 472-4761
Washington County
Old Main Office
2175 Lexington Blvd Bldg 1, Washington, IA
Phone: (319) 653-7275
Dubuque County
Dubuque Outreach Office
220 West 7th St., Dubuque, IA
Phone: (563) 556-5130
